Workplace Investigation Training

If you’re a human resources professional, manager, or in-house counsel, the responsibility for overseeing a workplace investigation may fall on your shoulders. A workplace investigation can seem a daunting task on its own, considering all the complexities involved. Add to this the heightened expectations from courts, tribunals and adjudicators, and you may feel overwhelmed by all the demands placed upon you.

There are a number of organizations that offer workplace investigation training. What sets us apart? We wrote the definitive guide to workplace investigations – Human Resources Guide to Workplace Investigations – that is used as the ‘go-to’ book on conducting workplace investigations across the country.

Our curriculum has been developed by our team of workplace investigators whose depth of experience ensures that the quality of material covered far exceeds other products in the marketplace.

Our training sessions are practical and hands-on. Participants practice their interviewing and analytical skills by conducting a true-to-life investigation, using realistic fact patterns with actors playing the parts of complainant, respondent and witnesses. Participants also review sample reports, and receive a template for investigations that will help them conduct legally defensible investigations.

Join us as part of a diverse group of individuals at one of our public sessions or we will come to you and develop a customized, on-site session that meets your needs.

Each program is intended to provide you and your team with the necessary skills to conduct thorough and skillful investigations, and approach this work with newfound confidence.

Every participant in our workplace investigation training programs will receive precedents, checklists and templates.

Training Curriculum for 2016/2017

12

Upcoming Courses

Math for HR Professionals

July 12, in Toronto. As HR professionals, your focus is on managing people. However, numbers and calculations will inevitably creep into the job description, whether it be in the form of calculating bonus pay, withholdings, vacation/holiday pay, severance entitlements or overtime. For anyone who dreads the daily grind w...

14

Upcoming Courses

Basic Workplace Investigation Techniques & Report Writing Workshop

September 12 - 14, in Calgary. Do you know how to address inappropriate workplace behaviour before it becomes a legal issue? This 3-day course is a basic primer for people within organizations who are tasked with conducting investigations. This intensive, hands-on workshop allows participants to investigate mock complaints from s...

15

Upcoming Courses

Interviewing and Dealing with Difficult Witnesses

September 15, in Calgary . How Do I Get the Best Evidence? This course is for you if you strive to be a more effective interviewer in your workplace investigations.  After exploring many of the investigative interview techniques currently being utilized, participants will be provided with an interview model best suited to co...

28

Upcoming Courses

Assessing Credibility

September 28, in Toronto. Who Do I Believe? This course has been designed for anyone who has ever investigated a set of allegations and struggled to make a finding at the end. Perhaps it is one person’s word against another, or maybe you just don’t have the confidence to feel you can decide who is lying and who is [&hell...

05

Upcoming Courses

Basic Workplace Investigation Techniques & Report Writing Workshop

October 03 - 05, in Toronto. Do you know how to address inappropriate workplace behaviour before it becomes a legal issue? This 3-day course is a basic primer for people within organizations who are tasked with conducting investigations. This intensive, hands-on workshop allows participants to investigate mock complaints from s...

18

Upcoming Courses

The Ins and Outs of Accommodating Mental Illness in the Workplace

October 18, in Toronto. Dealing with mental health issues in the workplace presents a unique and complicated challenge for employers. This practical, “how-to” workshop is designed to help managers and HR professionals understand the law relating to the accommodation of mental illness in the workplace and to provide str...

26

Upcoming Courses

Conducting Sexual Harassment and Violence Investigations

October 25 - 26, in Toronto. Sexual harassment and violence investigations present unique challenges to internal investigators.  With the introduction of Bill 132 in Ontario, and Bill 23 in British Columbia, overcoming these challenges, and conducting a thorough and fair investigation has become even more important. Join us f...

16

Upcoming Courses

Basic Workplace Investigation Techniques & Report Writing Workshop

November 14 - 16, in Vancouver. Do you know how to address inappropriate workplace behaviour before it becomes a legal issue? This 3-day course is a basic primer for people within organizations who are tasked with conducting investigations. This intensive, hands-on workshop allows participants to investigate mock complaints from s...

17

Upcoming Courses

Interviewing and Dealing with Difficult Witnesses

November 17, in Vancouver. How Do I Get the Best Evidence? This course is for you if you strive to be a more effective interviewer in your workplace investigations.  After exploring many of the investigative interview techniques currently being utilized, participants will be provided with an interview model best suited to co...

05

Upcoming Courses

The Essential Human Rights Primer

December 05, in Toronto. Resolving human rights issues in the workplace is a complex and challenging task. HR professionals are often the front line in gathering the information necessary to fairly identify and address complaints. Getting it wrong can lead to escalating workplace conflicts or worse, significant damage award...

07

Upcoming Courses

Workplace Investigations in the University and College Context

December 07, in Toronto. Workplace investigations in the university and college context are unique. Investigators are frequently confronted with faculty to faculty complaints, the challenges of students as witnesses and complainants, as well as anonymous complaints. These unique situations demand a high level of specialized...