Investigating Complex Cases

Course Info

Location -



20 Adelaide Street East, Suite 1104

Toronto ON M5C 2T6

Tel: 416-847-1814


Sessions run from 9am - 4pm each day.


  • $700.00
  • $91.00

Total Per Person


What Do I Do Now?

Have you ever been stopped in your tracks during an investigation? Or have you ever known that you have to do some form of investigation, but the traditional model doesn’t seem to suit?  Then this course is for you.

We look at some unusual starting points for investigations, as well as all of the twists and turns that an investigation can take, and provide you with the tools you need to navigate the forks in the road.

Specific content covered will include the following:

  • Investigations into complaints of systemic discrimination
  • Responding to anonymous complaints
  • Distinguishing counter-complaints from other information provided by respondents
  • Reviews, assessments and other processes which can be undertaken when there is no “complainant”

In addition to discussion of the above-noted topics, participants will be provided with a diagnostic tool or “roadmap” to assist them in determining the appropriate course of action when they hit an investigation “road block.”

Following the Rubin Thomlinson methodology of role play and problem solving, internal investigators will have the opportunity to enhance their skills, allowing them to approach and undertake these more complex investigations with confidence.

Please note that registrants for Investigating Complex Cases must have attended Basic Workplace Investigation Techniques and the Report Writing Workshop before they can attend this session.

This course is part of our Advanced Investigation Techniques Series. Complete all 3 of the following courses:

plus 1 of the following courses:

to receive the Advanced Investigation Certificate.


Training Calendar

  • February 20, 2019, in Toronto